CRM telephony integration can provide call centers with multiple benefits, including:
1. Agents can access customer information for more effective sales calls.
2....
Five CRM
Here are five things you should know about predictive dialer tools:
1. Predictive dialer software tools connect agents with prospects and customers before agents be...
Five CRM
Five Key Differences Between Dialing Systems Both predictive and power dialers are often referred to as "auto dialers," but an auto dialer is also the name of a specif...
Five CRM
Five things you need to know about custom CRM development services: Most CRMs are available 'off-the-shelf,' meaning their developers have created these systems for th...
Five CRM
Email-Marketing
Apr 25, 2022
6 min
Why is Email Marketing So Effective? There's a lot of buzz online about how email marketing is an incredibly effective platform - and rightly so - but there is still a...
Five CRM
Email-Marketing
Apr 25, 2022
7 min
A "sales funnel" may sound like something you'd find somewhere at the back of your kitchen cupboards, but this simple concept can boost your sales and marketing effort...
Five CRM
Email-Marketing
Apr 25, 2022
5 min
The concept of marketing automation can seem confusing, but it needn't be. It's often the final stumbling block for most companies when setting up their online marketi...
Five CRM
The Complete Guide to CRM A Customer Relationship Management system has become a big necessity for any company that is growing and not only provides a platform for cus...
Five CRM
Marketing-Automation
Mar 30, 2022
8 min
If you run a business that sells products or services to other businesses, you've definitely thought a lot about your ideal customer. What does your target demographic...
Five CRM
Lead-Gen
Mar 29, 2022
7 min
Telemarketing might sound like a relatively new term, but it first appeared in print in 1967 . For decades, telemarketers have used this marketing practice to advertis...
Five CRM
Telemarketing tools are programs that automate many of the processes associated with telemarketing, such as sales, prospecting, compliance, contact management, and lea...
Five CRM
GDPR. These four letters could have an enormous influence on the service you provide to customers. The General Data Protection Regulation , or GDPR for short, is one o...
Five CRM
Sales enablement is a process that includes tools, platforms, information, and content, to help sales reps perform more effectively when it comes to closing a deal. Th...
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Sales development refers to the process of warming up leads as a way to ready them for eventually making a buying decision. It is a critical aspect of inbound marketin...
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Even in a perfect world, it may be impossible for sales reps to achieve a 1:1 ratio of calls made to leads converted . The necessity for prospecting is very high for a...
Five CRM
Automation
Feb 09, 2022
5 min
As businesses grow, their sales pipeline only gets longer and more complicated . Research shows that there is now a 22% increase in the average sales cycle, while a st...
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Calling
Feb 03, 2022
4 min
The Voice over Internet Protocol or VoIP phone system is a must-have for businesses that rely on making calls to customers and prospects. Such a system can help your s...
Five CRM
Lead-Gen
Jan 21, 2022
4 min
Leads interested in your brand can be found everywhere - social media followers, landing page viewers, whitepaper downloaders, contact us form fillers, webinar registr...
Five CRM
Calling
Jan 14, 2022
4 min
Phone calls are an important part of finding and communicating with leads and customers - an integral task for all sales departments. Without this ability to easily pl...
Five CRM
Customer-Service
Jan 07, 2022
4 min
Customer churn for businesses is like a parasite - it keeps eating away, deep into your bottom-line unless it is discovered and remedied on time. The term simply denot...
Five CRM
Customer-Service
Jan 04, 2022
4 min
Customer satisfaction is a big part of ensuring your business is successful but many often overlook this aspect . Instead, companies start focusing on acquiring new cu...
Five CRM
Customer-Service
Dec 08, 2021
4 min
Every business wants to ensure that their customers are thriving and getting the most out of their products or services, achieving the desired success. Today, customer...
Five CRM
Lead-Gen
Dec 01, 2021
4 min
Selling is not as easy as it seems and is quite a daunting task when you don't know what the best tactics to use are. Without the know-how or the right tools, it can b...
Five CRM
Hands down, what is the biggest challenge that sales reps face on a daily basis ? Being p roductiv e . Being productive for sales reps primarily means turning leads an...
Five CRM
With the advent of mobile phones, social media, emails, and other online services, consumers now spend most of their time on phones exploring and seeking now purchasin...
Five CRM
Customer-Service
Nov 08, 2021
4 min
Customer service has moved well past the days of using first- name salutations and ensuring that queries are met on time. Consumers these days have evolved and now req...
Five CRM
Marketing
Nov 01, 2021
9 min
KEY TAKEAWAYS A product marketing strategy aims to establish and manage your goods and services' branding, image, differentiators, price, and other promotional efforts...
Five CRM
It's no lie that sales and marketing reps are extremely busy professionals. Apart from finding leads and driving sales, there are various small tasks they need to unde...
Five CRM
The most successful way to ensure that your workforce is engaged and committed to their work is by using customised rewards and recognising your employees for their co...
Five CRM
Email-Marketing
Oct 08, 2021
7 min
When it comes to building and managing email lists for your brand, you must keep in mind the value they add to your operations and campaigns. Without a system in place...
Five CRM
Email-Marketing
Oct 01, 2021
6 min
Creating valuable email lists is an extremely important function for any business that uses email marketing strategies to connect with leads and customers. Just having...
Five CRM
Email marketing is a challenging aspect of every business - there's no doubt about that but what is even more difficult to understand is why certain leads and prospect...
Five CRM
There is no dearth of Customer Relationship Management software in the market - in fact, you can find one with any kind of features, price point, integration options, ...
Five CRM
Automation
Aug 31, 2021
10 min
Marketing strategies by nature need to be flexible and can change instantly. With the industry evolving at such a fast pace, companies need to incorporate new and inno...
Five CRM
Without a schedule or an organised way of doing things, it is difficult for professionals to run their business or everyday work. Having numerous schedules and activit...
Five CRM
Calling
Aug 09, 2021
7 min
Tracking performance and efficiency at an inbound call center is imperative to understand how your establishment is doing. There are many factors that need looking int...
Five CRM
Calling
Aug 02, 2021
6 min
Employees and reps that are in constant communication with customers have a lot riding on their shoulders. Front-facing employees have to face all the challenges that ...
Five CRM
Calling
Jul 19, 2021
4 min
Running a call center means more than just placing calls and receiving them. There is a lot more that goes on behind the conversations that can provide powerful insigh...
Five CRM
Calling
Jul 05, 2021
5 min
There is a thin line that differentiates businesses that use sales and marketing strategies blindly and those that employ a call tracking system. A call tracking softw...
Five CRM
Calling
Jun 28, 2021
5 min
The usage of cloud telephony systems has been on the rise, and for good reason - such a software can provide multiple benefits for companies who deal with inbound and ...
Five CRM
All sales reps know that the key to a successful sale is preparation. The best practice to tackle a sales call is to do your pre-call prep work to properly understand ...
Five CRM
Working on a deal takes a lot of time, energy, and patience on the rep's part but there is nothing more disappointing than the lead uttering the words, "Why don't you ...
Five CRM
Outbound calling is one of the best ways to create an open line of communication with your leads and customers. In this age of digital communication, it allows compani...
Five CRM
Outbound
May 28, 2021
7 min
The success of any sales team largely depends on how adept they are at handling everyday routines as well as making time for scheduling high-value activities with pros...
Five CRM
Since inbound leads are prospects who have already shown interest in your company, they make a huge asset for sales reps. But not everyone who makes an enquiry with yo...
Five CRM
Email-Marketing
May 14, 2021
9 min
The dilemma of whether a rep should email or call their prospect is one that is faced by everyone from time to time. When reaching out to leads, businesses want to use...
Five CRM
Calling
May 07, 2021
7 min
Making and receiving calls is a part and parcel of doing business but t elephone technology has developed f a r beyond using landlines and is now more digitalised in t...
Five CRM
CRM software offers an unmatched ability to access and use insightful data to help businesses grow. It has expanded into one of the biggest software markets right now ...
Five CRM
Calling
Apr 23, 2021
7 min
Making and receiving calls is a part and parcel of doing business, but t elephone technology has developed f a r beyond using landlines and is now more digitalised in ...
Five CRM
Making calls to prospects is no more done via landline - telephony has become completely digital. Traditional communication processes have been taken over by Voice ove...
Five CRM
With the world changing rapidly, businesses have been trying to find the right footing and adapt to how things work during this pandemic. By now we are all used to exp...
Five CRM
Lead management works as the backbone of a successful sales campaign and helps sales and marketing reps convert more leads. Through various automated processes, a Lead...
Five CRM
It is very rare for a prospect to make a purchase on the very first communication even if they are ready to buy. There's always a back and forth, especially when reach...
Five CRM
In business, sales cadence is a continual succession of touch points that a sales rep maintains with a prospect. This is done for creating engagement and establishing ...
Five CRM
What are the factors that consumers consider when buying one product over another? What is that one element that makes them take the final decision? Understanding buye...
Five CRM
Customer-Service
Mar 05, 2021
5 min
Responding to customer complaints is an integral part of bettering customer experience with your brand. Since social media has made it so easy to communicate with each...
Five CRM
Key Performance Indicators are a necessity for measuring the progress of any business towards its end goal. They help you in understanding what you are working towards...
Five CRM
Customer-Service
Feb 15, 2021
7 min
Customer engagement is the backbone of business success as it can help make lasting relationships. This is an important variable that determines how engaged your clien...
Five CRM
Using a Customer Relationship Management system has several benefits for companies of all sizes. It offers various features that automate tasks as well as provide a st...
Five CRM
Businesses often forget to consider customer experience as an important aspect of brand growth. Customer experience can be described as the thoughts and perceptions yo...
Five CRM
Feedback is the backbone for businesses when it comes to succeeding and meeting customer expectations. It is an essential tool that can be collected in numerous ways a...
Five CRM
Automation
Jan 11, 2021
8 min
Sales and marketing reps are always busy - that's a known fact. Their time is usually split between completing routine tasks and more important customer-facing ones. W...
Five CRM
It is not always easy to understand what customers exactly want. When it comes to the various problems and complaints they have, there isn't as much transparency with ...
Five CRM
Customer-Service
Dec 14, 2020
9 min
It is well-known industry knowledge that retaining existing customers is much cheaper and more efficient than finding new clients for your business. This is where bran...
Five CRM
Remote working has been on the rise for a few years now and has even become a necessity during the Coronavirus pandemic. Research done by Gartner shows that almost 88%...
Five CRM
Calling
Nov 30, 2020
5 min
Customer engagement is one of the most important factors in having loyal clients who always return to you for business. This continual communication with consumers is ...
Five CRM
Calling
Nov 23, 2020
6 min
In today's digital age, Voice over Internet Protocol (VoIP) services have not just become more popular, but they are also more affordable and effective. VoIP is at suc...
Five CRM
Calling
Nov 13, 2020
5 min
Like almost all aspects of life in 2020, businesses too have been impacted severely by the pandemic. The only way for companies to survive this time and come out stron...
Five CRM
Calling
Oct 30, 2020
6 min
Cold calling is a sales process most reps dread, and for good reason. It involves contacting people or businesses who you think are a good fit for your products or sol...
Five CRM
Having business processes in place for your company is one of the best ways to achieve sales and complete tasks more efficiently. Having a set process allows reps to u...
Five CRM
Calling
Oct 16, 2020
8 min
Remote working has become the new normal for companies, whether it is a change adapted due to the Coronavirus pandemic or just as a trend to reduce set up costs and mi...
Five CRM
The COVID-19 pandemic has put a strain on many companies, forcing them to adapt to new ways of conducting business and keep afloat in the current economic climate. Whe...
Five CRM
Lead-Gen
Sep 18, 2020
6 min
Being in the sales department is a complex career due to the various streams of jobs they handle. With constant client meetings, business calls, and conferences, alway...
Five CRM
In a continuously changing and dynamic business world, if you want to stay ahead of the competition, the best way to do so is to learn and adapt. Sales reps need to go...
Five CRM
Using a Customer Relationship Management Software is the need of the hour, with businesses trying to reach new prospects and grow in this ever-changing economical envi...
Five CRM
The beginning of the pandemic put a halt to a lot of businesses and has been a driving factor in making companies adapt to new ways of carrying out their daily work pr...
Five CRM
As businesses move towards being more connected with clients and teammates across the globe, companies are adapting to a more open working mindset. With team members a...
Five CRM
If clients don't know how to use your services and platforms, how will they benefit from it? Keeping this in mind, customer onboarding is one of the most important ser...
Five CRM
Outbound calling has been in use for many years and has proven to be a successful way of finding new prospects for your business. Used as a way of telemarketing and sa...
Five CRM
Calling
Jul 27, 2020
6 min
With remote working on the rise, companies are adapting to a new way of conducting team meetings and client presentations. When collaborating virtually, the content of...
Five CRM
Calling
Jul 21, 2020
7 min
Most sales reps rely on their inbound leads to nurture and move towards making a sale. Getting in touch with individuals and companies who have shown interest in your ...
Five CRM
Marketing
Jul 15, 2020
7 min
Telecommuting has become a changing fundamental in the business world and with more and more people opting to work remotely, it is also now a much more common and acce...
Five CRM
Calling
Jul 10, 2020
7 min
If you aren't used to a remote selling environment, the new onset of working from home due to the Coronavirus pandemic may be a difficult period of adjustment for you....
Five CRM
As we settle into the new normal of working remotely, virtual meetings have become a part of our workday. When working from home, conducting meetings and furthering de...
Five CRM
With all businesses settling into a virtual work environment during COVID-19, it is now more necessary than ever to keep in touch with your customers and prospects ove...
Five CRM
The Coronavirus pandemic has changed the way we all do business. With most companies now operating virtually and collaborating with teams remotely, or only opening up ...
Five CRM
2020 is a changing year for businesses all around the globe and companies are trying to find the best way to stay open and operate. Up until the COVID-19 pandemic, wor...
Five CRM
Customer-Service
Jun 05, 2020
6 min
COVID-19 has affected every area of our lives, whether it is work or personal. In this unprecedented time, many businesses are suffering since the lockdown has left co...
Five CRM
Marketing
May 28, 2020
7 min
When it comes to leads, they are not all equal. You may have a list of 100 leads but that does not mean they lie in the same stage of the buying process as some may be...
Five CRM
Customer-Service
May 18, 2020
6 min
When analysing and gauging how your business is doing, most companies focus on looking at activity-based metrics but this is fast changing. Now, companies also need to...
Five CRM
Employee engagement is one of the biggest factors that drives any business - after all, the company only does as well as its employees do. Gamification has been a long...
Five CRM
Marketing
Apr 30, 2020
5 min
Lead management is a very important part of every business and ensuring you are nurturing the right leads at the right time is the biggest priority. Doing this manuall...
Five CRM
Marketing
Apr 21, 2020
5 min
Creating a marketing strategy for your business is an important and necessary process that helps prepare a track to follow. But you can't just copy-paste another compa...
Five CRM
With the use of marketing automation, companies can far better understand what's going on with their leads and nurture them in a way that they turn into buying custome...
Five CRM
Clean up your CRM data for better optimisation When you first implement a Customer Relationship Management system in your company, everything is new and pristine. But ...
Five CRM
Outbound calling is a popular choice for companies to reach new prospects and leads who have shown interest in their company, or maybe making cold calls to generate le...
Five CRM
Email-Marketing
Jan 10, 2020
5 min
When you take the time and energy to make and run a marketing campaign for your business, you need to have a way to measure and analyse how that campaign is doing. Usi...
Five CRM
Marketing
Dec 09, 2019
6 min
Your website is one of the best ways to generate new leads, but doing so requires a lot more planning than simply placing a 'Click Here' button. Instead, marketers wit...
Five CRM
Email-Marketing
Nov 18, 2019
6 min
Lead nurturing is a vital part of the sale and marketing process and can be best described when compared to a house plant. Think of your leads like plants growing in y...
Five CRM
A lead is any person who may be interested in your products or services, and has the potential to become a customer of your company, which means lead generation is bas...
Five CRM
Email-Marketing
Oct 22, 2019
6 min
Most sales reps believe prospecting to be one of the toughest parts of their job, but unfortunately it is also one of the most important ones! Prospecting means findin...
Five CRM
Email marketing is one of the most effective ways of communicating with your prospects and customers - and can help you reach large audiences. Email marketing campaign...
Five CRM
Email-Marketing
Sep 30, 2019
6 min
Email marketing has come a long way since marketers starting using it, and it is constantly evolving over time. Every year we see new trends that help change the way w...
Five CRM
Email-Marketing
Sep 10, 2019
7 min
We all leave a digital footprint every time we visit a website, post a picture, leave a comment or even browse through a post. This allows companies to get our persona...
Five CRM
How a CRM software can help you stop wasting time and money In any traditional office, employees still store important information and communicate with each other usin...
Five CRM
Writing a pitch Finding new leads is a tough job, which is why sales reps are always on the lookout for new techniques to close sales. Many think that some reps are ju...
Five CRM
In this age of the internet, the buyer has the upper hand and there is no more just 'selling' to them. They like to make an informed decision due to all the informatio...
Five CRM
Messing up a closing call can be a big problem for sales reps, which is why they are overly cautious when it comes to making them. It is the make or break moment of th...
Five CRM
Once you've identified your target prospects, it is sometimes difficult to get through to them regarding your product or service due to objections. Sales objections of...
Five CRM
Customer-Service
May 07, 2019
5 min
Most companies nowadays have customer service centres for helping with client queries and issues. Since it isn't possible for company CEOs and managers to deal with th...
Five CRM
In an age where effective communication for sales people is done over emails and messages, cold calling or leaving voicemails for prospects can be hard. So, why should...
Five CRM
Calling
Apr 02, 2019
9 min
Outbound Calling Key Takeaways Outbound calling is a successful tactic for reaching and engaging new prospects in the sales funnel. Creating an outbound call strategy ...
Five CRM
Email-Marketing
Mar 13, 2019
6 min
These days marketers have a lot of different tools at their fingertips, with social media leading on top. But email marketing is still a very valid and effective way o...
Five CRM
With many available tools these days, marketers are smart enough to know different ways of generating leads. Using a Customer Relationship Management system plays a bi...
Five CRM
Outbound
Jan 23, 2019
5 min
When approaching a mid level employee in a company, it is easier to give your pitch and sell your services or products, but when dealing with a CEO the scenario is ver...
Five CRM
Customer-Service
Jan 17, 2019
3 min
Positive customer reviews are the best way to sell your products or services and promote your business. People are more likely to trust customer reviews over anything ...
Five CRM
Closing a deal is the final step of any business negotiation and sales reps know just how important it is or all their efforts up till then can go to waste. This is wh...
Five CRM
Sales emails are all about getting through to your potential customer and standing out from other companies in their inbox. We all have a set way of writing emails, bu...
Five CRM
Top mistakes to avoid when choosing a CRM software The benefits of using a Customer Relationship Management software are many and these days companies are well aware o...
Five CRM
Marketing
Jun 12, 2018
4 min
Why Gamification Is The Future Of Digital Marketing Gamification encourages participation and involvement of people and marketing reps to move products and services an...
Five CRM
3 Emails Sales Teams Should Never Send Over The Weekend When reaching out to your prospects and trying to close a deal, there are some things that you should and shoul...
Five CRM
CRM software plays a crucial role in helping small businesses keep tabs on clients and streamline their operations. Claim your FIVE CRM free trial today! Running a sma...
Five CRM
Marketing
Apr 03, 2018
10 min
Trying to use the same marketing strategies for both your B2B and B2C audiences? Your conversion rates are likely already suffering. With so many key differences betwe...
Five CRM
Marketing
Mar 19, 2018
5 min
This event has now passed, click here to see more information on FIVE CRM The preferred solution for telesales, telemarketing and call center CRM Are you available on ...
Five CRM
Emails are one of the most effective ways of marketing and also have a wide reach, allowing companies to get closer to their audience. Not only is it preferred by cust...
Five CRM
If you're available on the 7th and 8th March, why not come and join us at Marketing Week Live! This will be FIVE CRM's debut at the show, and there will be all kinds o...
Five CRM
Customer-Service
Feb 27, 2018
6 min
Each company goes through a number of phases where they experience ups and downs depending on how well their business is doing. One of the best ways to ensure that you...
Five CRM
Wondering what new and interesting marketing trends 2018 has in store? Join us as we investigate 5 interesting digital marketing trends to watch out for this year and ...
Five CRM
Email-Marketing
Jan 30, 2018
6 min
Are you breaking any email marketing rules? We delve into this very particular side of online etiquette to ensure you give the best impression. It's easy to think that...
Five CRM
Email-Marketing
Jan 16, 2018
7 min
Email marketing isn't considered a very shareable medium, but with a bit of know how it really can be! Here's our guide to email marketing shareability. It might seem ...
Five CRM
When it comes to taking on any task regarding your small business, it all seems like a gargantuan hurdle to handle. The simplest way to tackle this is to handle it one...
Five CRM
It's probably the most common stumbling block that salespeople come up against, so how do you deal with price objections? Let's explore a few ways... Ah, the dreaded p...
Five CRM
Marketing
Dec 05, 2017
6 min
Inbound marketing draws people in and outbound marketing pushes messages out - but what are the pros and cons? Is one better than the other? Let's find out. The terms ...
Five CRM
Maintaining a good email sending reputation is crucial to making sure your emails get to their destination, but how do you maintain a glowing reputation? "Email Delive...
Five CRM
Growing your email marketing list is crucial, but new subscribers can sometimes be hard to come by. Here are 5 things that could be going wrong. Email marketing is a v...
Five CRM
The GDPR provides European citizens with crucial data protection rights, but what steps should businesses take next in order to comply? Let's take a look. A short whil...
Five CRM
GDPR is a dizzying concept for a lot of businesses who deal with personal data. Here, we present a quick rundown of how your sales team may be impacted. As you might h...
Five CRM
Out of all business activities, GDPR legislation affects marketing processes quite significantly. Let's look at how to keep your marketing team compliant. Compliance w...
Five CRM
If your business handles personal data belonging to EU citizens, you need to know about the upcoming GDPR legislation. Check out the basic info here. If you manage a b...
Five CRM
Email-Marketing
Aug 15, 2017
7 min
It can be very stressful when your business goes through a dry spell, but sparking new engagement can be done in various ways - let's explore 6 of them. All businesses...
Five CRM
Content marketing can seem strange and daunting to the uninitiated, so what exactly is it? Is it worthwhile? How does it work? FIVE CRM explains all. "Content" is argu...
Five CRM
No matter how small your company is, chances are you'd benefit from CRM software. Here, we investigate 12 ways that CRMs can help small businesses thrive. CRM tools ca...
Five CRM
Want to maximise your sales team productivity without sacrificing morale? It's easy to get into bad habits. Make sure you avoid these 5 big mistakes. Sales is a very p...
Five CRM
Customer-Service
Jun 01, 2017
6 min
"Brand advocacy" is currently a major talking point amongst marketers, but what is it? And how can you turn happy customers into marketing gold? Paid marketing avenues...
Five CRM
Email-Marketing
May 26, 2017
7 min
Email marketing is a huge topic, and one that comes with a lot of tricky jargon. Get up to speed with the most common terminology in this handy glossary. Email marketi...
Five CRM
Email-Marketing
Apr 12, 2017
1 min
These are what we know to be the 5 key elements for marketing to millenials. Here are the supporting links: https://static1.squarespace.com/static/566824117086d7d425e4...
Five CRM
If you're available on the 28th and 29th March, why not come and join us at the B2B Marketing Expo & Sales Innovation Expo? These two sister events are running alongsi...
Five CRM
Calling
Mar 17, 2017
7 min
Outbound calls can be divisive, especially when they are unsolicited. That's because many people associate these communications with robocalls and scams. However, outb...
Five CRM
Sales isn't the easiest department to work in, especially in this current day and age. Earlier customers only had the sales reps to work them through the deal and prod...
Five CRM
Telemarketing
Feb 10, 2017
4 min
Just because telemarketing is a 'traditional' means of marketing, doesn't mean it isn't as good as the more digitally driven structure companies use now. It's a viable...
Five CRM
If you're new to business, going out there and trying to sell your product or service can seem futile after you hit a few "no's." However, when somebody does express i...
Five CRM
Customer-Service
Feb 02, 2017
5 min
In a world where the consumers have no dearth of options, it's important for businesses to stay on top of their game and be in the forefront. One of the best-proven wa...
Five CRM
Email-Marketing
Jan 27, 2017
8 min
In this, the last installment of our series on lead nurturing, we investigate the most important email marketing metrics that you need to keep an eye on with any mailo...
Five CRM
Email-Marketing
Jan 24, 2017
5 min
Emails are a great form of communication for companies to generate brand exposure and to generate awareness about their products/services. Sending out informative emai...
Five CRM
Marketing
Jan 19, 2017
7 min
In today's digital world, it comes as no shock that marketing departments are putting more time and investment into generating leads online. From investing in lead gen...
Five CRM
Anyone who's serious about marketing will always want to make sure that the right messages reach the right people. It also makes sense that some of your audience have ...
Five CRM
Marketing
Jan 10, 2017
6 min
Those of us in sales and marketing can't avoid some level of working with data. Proper data analysis can be a powerful asset to all sales and marketing teams. With tho...
Five CRM
Marketing
Jan 03, 2017
6 min
The sales & marketing team of a company may be separate departments in any business altogether, but they both focus on the same task - finding the right leads, making ...
Five CRM
Welcome to the latest installment in our lead nurturing series. We've already covered what lead generation and nurturing are and how to put together an effective campa...
Five CRM
Marketing-Automation
Dec 13, 2016
7 min
Welcome back to our series on lead nurturing; helping you get started generating and nurturing new client relationships through well thought out campaigns. In our last...
Five CRM
Marketing
Dec 08, 2016
6 min
The sales and marketing teams in every company work together to create profits and increase sales, by finding leads and turning them into customers for the company. Us...
Five CRM
Marketing
Nov 30, 2016
5 min
Welcome to a new series all about the importance of lead nurturing, exploring the benefits of fostering good relationships with prospects, the practicalities of puttin...
Five CRM
Marketing
Nov 23, 2016
5 min
Every business has a sole goal being - growth. No one starts a company thinking they are okay staying in the same place they started, so why not find some creative and...
Five CRM
Do you remember a time before computers and the internet became an integral part of our everyday working lives? How we thought technological advances would make our li...
Five CRM
By now, all companies are aware of the immeasurable benefits that a Customer Relationship Management software can provide to any business. It doesn't just make an impa...
Five CRM
Marketing
Nov 04, 2016
7 min
Marketing can seem like a new and scary frontier to the uninitiated, but the basics are easy to learn and make a lot of practical sense. Let's look at some techniques ...
Five CRM
Customer-Service
Nov 01, 2016
6 min
Seeing what your competitors are up to is an important element of market research. It allows you to analyse your position within the market, see what you're doing well...
Five CRM
Social-Media
Oct 26, 2016
5 min
Being on social media platforms has now become a must for companies that want to engage and connect with their customers and target audience, but for a lot of companie...
Five CRM
Email-Marketing
Oct 21, 2016
7 min
Email marketing is undoubtedly on the rise. Sign up forms and e-newsletters have never been more popular. If you're here, chances are you want to get in on some of tha...
Five CRM
Marketing
Oct 18, 2016
5 min
If you're new to writing copy, you may be wondering how you can make your text compelling and persuasive. Good copy is clear, effortless to read and - most importantly...
Five CRM
Email-Marketing
Oct 10, 2016
5 min
It's that time of year when "my hasn't this year flown" becomes a popular topic of conversation; a new academic year has started and the nights are drawing in (for us ...
Five CRM
Introduction If you're a sales manager or in charge of any organization, you're likely consumed by questions such as: How can we grow? Utilize leverage? Increase reven...
Five CRM
We've all been on the receiving end of an unsolicited sales call. They're a fact of modern life, especially in business. However, despite their reputation as an annoya...
Five CRM
The term "social selling" may seem a little redundant to some; the field of sales and selling has always been a social matter. Back in the day, people sought advice fr...
Five CRM
It hopefully goes without saying that clear and consistent communication with potential customers is of utmost importance in business. Being able to provide a tailored...
Five CRM