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Our Story

Our story began in 1991 in the small town of Chippenham, United Kingdom. Originally CallPro CRM, our product began as a calling software made specifically for telemarketing teams and call centers.

At FiveCRM we believe in putting customer convenience first. Speaking with potential and existing clients we noticed a common pain point - the need to change business processes to conform with their CRM.

As a result, in 2016 we expanded our services to be built upon Five completely customizable pillars and products:

- Customer Relationship Management (CRM) software
- Telemarketing tools
- Email marketing software
- Lead generation management
- Reporting and Analytics.

With our pillars established, FiveCRM was born providing customers a completely customizable solution that meets their business needs and processes.

Staff

Meet the team

Stephan Botha

CEO

Jack Hodges

Head of Sales

Hollie Scull

Customer Success Manager

Liam Humphries

Customer Support Manager

Our mission

FiveCRM’s mission is to enable every lead generation company to exceed quota and win more business. Our customizable CRM for lead generation makes that possible by delivering a customized solution for every customer, secure data for all clients, custom reports depending on client needs and quick onboarding for new employees. FiveCRM combines the power of rapid workflows, the flexibility of a customizable CRM and top line customer support for a fraction of the cost of traditional CRMs.

our values

Put customers first

We only succeed when our customers succeed. Work every day to earn our customers’ business and trust. Listen to our customers, understand their needs and pain points, and focus on what matters to them. Deliver a CRM our customers love. Compete fairly and passionately.

Don't be a passenger

Be ambitious and have big goals. Do what matters and focus on what’s important. Innovate and be willing to take prudent risks. Make a positive impact and a lasting difference. Plan to win, play to win and expect to win.

Check Small Things

Results matter! Work hard and smart. Execute. Be precise and accountable, yet nimble and agile. Make commitments, follow through and deliver.

Relentless focus on success

Quality and excellence count in everything we do. Do your best work every day. Hold yourself and others to the highest standards. Common sense, creativity, practicality and simplicity matter. Think strategically, balancing today and tomorrow.

Trust Your Instincts

Build our product and our company like it’s yours, because it is. Hold yourself and others accountable at all times. Take initiative and ownership. Be responsible. Step up, own issues and resolve them. If you make a mistake, own it, fix it, learn from it and move on.

It can be done!

Treat people with kindness and respect. Be inclusive and collaborative, bringing people and ideas together. Offer help and ask for help when needed. Listen. Give and ask for constructive feedback. Give praise and celebrate success. Teach and learn every day. Give back to our communities in meaningful ways and inspire others with your actions.