To make the most of FiveCRM, we ask that all our users follow these Terms & Conditions. Violation of this policy may lead to either suspension or even termination of your account.
Please read these terms carefully as they are a binding agreement between “You” and “FiveCRM”.
Our development team work hard to keep our system clean, however we also expect the same from our customers. It is prohibited to:
FIVE CRM must not be used to send anything offensive, to promote anything illegal, or to harass anyone. It’s prohibited to send:
Lists which don’t meet the criteria above should not be imported into FiveCRM. It is important to have proof of permission from the recipients. ISPs will start blocking emails from your company, if you’re sending Emails to a list which is receiving a substantial amount of SPAM complaints. They may also ask FiveCRM to shut down your account.
We don’t want to have to suspend or terminate your account, that’s why we are providing you with hints and tips to make sure it doesn’t occur:
Thank you for taking time to read our Terms & Conditions. We hope you have found it useful. If you follow these guidelines, you should find your experience with us to run smoothly. We hope you make the most of your account and enjoy your time with us.
Firefox, Internet Explorer and Google Chrome are all compatible with FiveCRM.
To read recommended settings for each, please visit our help centre and navigate to troubleshooting and recommended browser settings.
Deleting Internet Cookies will resolve a number of common glitches in your system.
Emptying the Internet Cache removes all stored copies of Web Pages, Scripts, Images etc on your local PC. This can be especially useful after an update has been applied to the system.
The method for deleting Cookies and Cache is specific to different Browsers. For detailed steps for your browser, visit our help centre and navigate to troubleshooting and deleting browser settings.
FiveCRM works with any operating system capable of running a supported Browser.
You can contact FiveCRM customer support in a number of ways.
You can increase the amount of licenses you hold with FiveCRM at any time. The method of achieving this is dependent on your payment method.
If you pay manually, i.e. by credit card each month, then you can add licenses by navigating the Menu option About and selecting Manage Subscription/Users. The system gives an option to add Users to the current month or add months.
If you pay by any other method you can increase your licenses by contacting Customer Support.
Additional customer training can be conducted on an individual or group basis.
To schedule a training session, contact your account manager or customer success representative.
More questions? Additional resources can be found on our: visit support portal, LinkedIn Profile, and Youtube Channel.