Designed for Telemarketing

Boost your telemarketing operations with FiveCRM's industry-leading software. Specifically designed for telemarketing, our tools help decrease time between calls and enable you to double your call quota. Experience streamlined operations, higher productivity, and improved results. Harness the power of FiveCRM to revolutionize your telemarketing today.

decrease dial lag
Telemarketing Software Tools

Decrease dial lag

  • Elevate Call Productivity: FiveCRM's telemarketing software offers click-to-dial functionality, enabling you to automate dialing based on your preferences. Whether it's predictive dialing or power dialing, our integrated VoIP assets support a seamless, high-productivity calling environment.
  • Efficient Dialing: By significantly decreasing dial lag, FiveCRM ensures more efficient use of your sales team's time, leading to better customer interactions and enhanced results. Experience seamless operations that propel your telemarketing efforts to greater heights.
  • Improved Customer Experience: The swift, responsive nature of FiveCRM's telemarketing software ensures your customers receive a smooth, professional calling experience every time. With decreased dial lag, you'll enhance customer engagement and drive improved satisfaction.
Telemarketing Software Tools

Simplify your Sales Calls

  • Empower Your Sales Team: FiveCRM's telemarketing software offers access to customized call scripts, guides, and templated note-taking fields, ensuring all members, even the most junior ones, are set up for sales success. Navigate your calls with confidence and deliver consistently strong performances.
  • Continuous Improvement: Our platform supports call coaching, recording, and review tools to help your team continually improve. Leveraging these features, you can monitor, guide, and boost your team's performance, driving sales and enhancing customer satisfaction.
  • Simplify Sales Calls: FiveCRM is not just a tool—it's your telemarketing companion. With our platform, your sales calls are simplified, organized, and effective. Take control of your telemarketing process and experience sales success like never before.
simplify your sales calls
progressive and preview dialer
Decrease Post Dial Delay

Progressive and Preview Dialer

  • Enhance your team's efficiency with FiveCRM's telemarketing software featuring a progressive dialer. As agents wrap up their current call, our system immediately displays and dials the next record within the task or call list, ensuring uninterrupted workflow and maximized productivity.
  • With a custom delay added to the progressive system, our preview dialer provides your agents with enough time to review previous call notes, outstanding tasks, and other vital call information before dialing. This ensures prepared and informed conversations every time.
  • FiveCRM’s progressive and preview dialers exemplify our dedication to optimizing your telemarketing operations. Our smart tools balance productivity and preparation, offering a streamlined experience for agents and enhanced satisfaction for customers.
Decrease Post Dial Delay

Power Dialer

  • Utilize power dialling through seamless integrations with your favourite VoIP providers such as Aircall, CloudCall, Twilio, Yay and more.
  • The power dialer feature provides real-time data on call durations, success rates, and customer responses. This valuable information can be used to improve sales strategies, provide better customer service, and identify successful techniques for future calls.
  • Automate the dialing process and eliminate manual dialing errors and wait times between calls. This allows your sales team to focus more on the conversation with potential clients, leading to increased productivity and a higher number of successful calls.
power dialer
database storage
Telemarketing Software Tools

Database storage

  • With FiveCRM's telemarketing software, securely store, isolate, or share essential data using up to 999 databases. Our system ensures reliable, organized storage for your crucial business operations, granting you peace of mind and structured access to your data.
  • Set permissions and access levels to govern who can interact with specific databases. This flexibility empowers you to protect sensitive information while facilitating collaborative efforts when necessary.
  • Every database within our system can be customized to meet your unique business requirements or customer needs. FiveCRM is more than just a tool—it's your partner in creating a seamless, efficient telemarketing environment.
Telemarketing Software Tools

Marketing tools

  • FiveCRM's telemarketing software offers tools to automate and customize email campaigns, workflows, and cadences, ensuring optimized engagement with your prospects. Experience the ease of hands-off marketing that still resonates personally with your audience.
  • Simplify call conversations with instant access to contact history all in one location. Gain better visibility into historical correspondence and message performance to facilitate informed, relevant interactions.
  • The blend of advanced marketing tools and comprehensive contact history in FiveCRM's software simplifies and enriches the telemarketing process. It's not just software, it's a game-changer for your telemarketing operations.
marketing tools

telemarketing tools

Minimize micro-management

With FiveCRM's telemarketing software, transform your team's workflow through automation and actionable insights. Focus less on guesswork and more on closing deals, as our platform highlights areas for sustainment and improvement, leading to greater team efficiency.

close more deals

Close more deals.

FiveCRM's telemarketing software revolutionizes deal management. Through automated call back management, appointment setting, and lead prioritization, your team can focus more on closing deals and less on managing them. It's about smarter work, not harder work.

improve team performance

Improve team performance.

FiveCRM's telemarketing software provides flexible interfaces, statistics, and reporting to create custom dashboards that offer immediate insights. Understand your team's performance, measure efforts, and pinpoint areas for improvement with just a glance.

more features

Our all-inclusive packages mean more features, same standard price

  • Use AI to set the best call back time
  • Automatically present call backs at the right time
  • Find contacts via the internal LinkedIn tool
  • Tweet contacts directly from within FIVE
  • Real time live coaching on calls
  • Track deals with opportunity management
  • Can be used with a predictive dialer
  • Use automatic workflow cadence
  • Use predefined call scripts, call guides and email merge templates
  • Full built-in advanced email campaigns
  • Get documents signed from FIVE using Docusign or Adobe SIgn
  • Schedule automatic reports to keep on top of events
  • Use automatic dialing to eliminate wasted time

Frequently Asked Questions

Firefox, Internet Explorer and Google Chrome are all compatible with FiveCRM.

To read recommended settings for each, please visit our help centre and navigate to troubleshooting and recommended browser settings.

Deleting Internet Cookies will resolve a number of common glitches in your system.

Emptying the Internet Cache removes all stored copies of Web Pages, Scripts, Images etc on your local PC. This can be especially useful after an update has been applied to the system.

The method for deleting Cookies and Cache is specific to different Browsers. For detailed steps for your browser, visit our help centre and navigate to troubleshooting and deleting browser settings.

FiveCRM works with any operating system capable of running a supported Browser.

This includes:

  • - Windows XP/Vista/7/8/10 and future Windows releases
  • - Mac OS X and Linux.

You can contact FiveCRM customer support in a number of ways.

You can increase the amount of licenses you hold with FiveCRM at any time. The method of achieving this is dependent on your payment method.

If you pay manually, i.e. by credit card each month, then you can add licenses by navigating the Menu option About and selecting Manage Subscription/Users. The system gives an option to add Users to the current month or add months.

If you pay by any other method you can increase your licenses by contacting Customer Support.

Additional customer training can be conducted on an individual or group basis.

To schedule a training session, contact your account manager or customer success representative.

More questions? Additional resources can be found on our: Support Portal, LinkedIn Profile, and Youtube Channel.