Decrease the duration between dials and double your call quota with industry leading telemarketing tools.
Increase call productivity and customer contacts with click to dial functionality. Automated dialing with your preferences, whether it be predictive dialing or power dialing through our integrated VoIP assets.
Utilize power dialing through seamless integrations with your favourite VoIP providers such as Aircall, CloudCall, Twilio, Yay and more.
With up to 999 databases you can securely store, isolate or share the data essential to your business operations.
Set permissions and access levels to determine who can access certain databases, and customize each database to your own, or your customer needs.
Improve your team efficiency with automation and insights. Spend less time guessing with pinpointed areas for sustainment and improvement allowing more time to close deals.
Close more deals
Automated call back management enables appointment setting and lead prioritization, meaning more time is spent on closing deals rather than managing them.
Improve team performance
Flexible interfaces integrated with statistics and reporting provide custom dashboards for immediate insights into your team’s performance, efforts and areas for improvement.
Firefox, Internet Explorer and Google Chrome are all compatible with FiveCRM.
To read recommended settings for each, please visit our help centre and navigate to troubleshooting and recommended browser settings.
Deleting Internet Cookies will resolve a number of common glitches in your system.
Emptying the Internet Cache removes all stored copies of Web Pages, Scripts, Images etc on your local PC. This can be especially useful after an update has been applied to the system.
The method for deleting Cookies and Cache is specific to different Browsers. For detailed steps for your browser, visit our help centre and navigate to troubleshooting and deleting browser settings.
FiveCRM works with any operating system capable of running a supported Browser.
You can contact FiveCRM customer support in a number of ways.
You can increase the amount of licenses you hold with FiveCRM at any time. The method of achieving this is dependent on your payment method.
If you pay manually, i.e. by credit card each month, then you can add licenses by navigating the Menu option About and selecting Manage Subscription/Users. The system gives an option to add Users to the current month or add months.
If you pay by any other method you can increase your licenses by contacting Customer Support.
Additional customer training can be conducted on an individual or group basis.
To schedule a training session, contact your account manager or customer success representative.
More questions? Additional resources can be found on our: Support Portal, LinkedIn Profile, and Youtube Channel.